You’ve spent hours working on your latest promotional email: taking gorgeous photos, writing strong copy, and designing it all so that it looks great when it gets opened. You hit send and wait for the orders to roll in. Except—they don’t. One thing that small business owners often neglect is email deliverability, or how successful [...]
At long last, workers are slowly returning to the office for at least a few days a week and the international border has opened, with an uptick expected in visitors to Sydney’s CBD and other high-traffic areas. For small businesses that rely on office workers and tourists to earn an income, it’s a welcome change [...]
You’ve focused on building out your email list, remaining consistent in emailing your subscribers and then—lockdown. With your business not operating as normal, or maybe not at all, you may be at a loss as to what to share with your subscribers at this time. But this is actually a wonderful time to keep fostering [...]
Online reviews are important for businesses, particularly smaller ones who lack large advertising budgets. But when you receive a negative review, not only can it be a blow to your ego, but it could threaten your bottom line. Instead of freaking out, here’s how to address negative online reviews in a productive way that will [...]
